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Direct Pay bankrupt: What to do if you are registered with the BKR because of her?

On July 24, 2023 written by mr. Sarah van den Berg
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Introduction

How do you deal with a Bureau of Credit Registration ( BKR) registration caused by the now-bankrupt collection agency Direct Pay? Direct Pay, which includes the entities Debtscan and Webcasso, was declared bankrupt on April 3, 2023. This development will likely come as a relief to many, as Direct Pay was a credit and debt buyer, a thorn in the side of people in debt. Ironically, the company itself had been in financial trouble for some time. But that aside.

Although a receiver has been appointed, many people who have already paid off their debts with Direct Pay are still experiencing the effects of this bankruptcy. This is because of the many registrations that Direct Pay has outstanding with the BKR. In this blog, we explain the steps you can take to amend or have your registration removed.

What to do if you are registered with the BKR by Direct Pay?

Step 1 - Contact the trustee of Direct Pay.

The contact details of the trustee are: Mr. J.G. Princen DVDW Advocaten PO Box 1860 3000 BV Rotterdam. E-mail: princen@dvdw.nl and telephone number: 010 - 440 05 00. Although so far the trustee does not respond to requests regarding BKR registrations, we recommend continuing to submit these requests for the sake of file formation.

Step 2 - File a complaint with the BKR.

If the trustee refuses to terminate the BKR registration, you can file a complaint with the BKR. Although to date the BKR has not upheld any of our clients' requests and has not adjusted or removed anything, it is important to do so for your records.

BKR's contact information: Bureau Krediet Registratie PO Box 66 4000 AB Tiel. E-mail: info@bkr.nl and phone number: 088 - 150 2500.

Practical Tips

  • Be sure to put in writing that the debt has been repaid.
  • Keep all correspondence with the trustee and the BKR.

By law, the trustee must terminate the BKR registration when the debt is paid off. It is important to note that after termination, the registration remains visible for 5 years. During this period, you may experience problems obtaining a mortgage or loan.

Dealing with a negative BKR registration

A negative BKR registration can have far-reaching consequences for your financial situation. It is important that your registration is correct, if you have such a registration. For an explanation of the different types of BKR codes, visit this page. However, if your registration turns out to be unreasonably onerous, it is possible to get rid of it early. For more information on this, you can visit this page.

Conclusion

We hope this blog helps you understand how to proceed if you have been registered with the BKR by Direct Pay. If you get stuck in this process with Direct Pay, don't hesitate to contact us. Our lawyers are ready to help you.

Latest developments

A subpoena is currently being prepared against the trustee of Direct Pay. One of our clients has until August 14, 2023 to get her registration removed because that is when the resolutive conditions of her home purchase contract expire. We therefore expect a positive ruling for our client soon.

Need professional help?

Our specialized BKR lawyers are ready to assist you. Contact us for a no-obligation telephone consultation.

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